常见问题解答

下面是我们整理的用户常见问题解答.

基本规则

如果一支队伍弃权, 所有的赌注将被取消, 你的赌资将会返还到你的账户中.

不包括:

a) 在 BO1 比赛中, 如果一支队伍在完成B/P之后弃权, 我们将未弃权的队伍作为胜者.
b) 在 BO2 或 BO3 比赛中, 如果一支队伍赢得了第一场比赛, 但是在第二场的时候弃权, 赌注将会被取消. 但是如果一支队伍赢得了第一场比赛, 而对手在第二场的时候弃权, 我们将未弃权的队伍作为胜者.
c) 在 BO5 比赛中, 如果一支队伍已经赢得了两场比赛, 但是对手弃权, 比分领先的队伍将作为胜者. 如果领先的队伍弃权, 赌注将会被取消.
如果一场比赛被推迟超过 18 小时, 所有的赌注将被取消. 然而, 我们可能会根据比赛组织方来做出不同的决定.
在这种情况下, 并没有具体规定. 我们将根据掉线时间/比赛阶段/比赛组织方等等来决定赌注是否有效.
临时替补是被允许的. 请用户自行确认每个队伍目前的选手情况. 但是我们不会为用户提供每个队伍的比赛选手.
如果一支队伍名称拼写有误, 赌注也不会被取消. 如果我们网站所提供的队伍名称误导了用户做出错误的下注, 该赌注将会被管理员手动取消.
如果选手/队伍在比赛中使用了作弊等第三方不被认可软件. 但是比赛组织方在比赛进行中没有公告说明 比赛被取消时, 该赌注仍然有效.
如果比赛组织方决定比赛重赛时, Fanobet将对此不负任何责任. 我们无法在赌注结算之后的重赛中, 重新 结算新的赌注.
请记住在类似于 "是否有加时(BO1情况)" 这样的特殊下注时, 确保这种情况可能会被发生. 虽然我们竭尽所能的 做好特殊下注功能, 但是我们不能确保所有比赛前的临时更改. 然而, 如果你输掉了类似于这种无法发生的错误赌注, 请务必使用右下角聊天功能或者发送邮件, 来联系我们, 我们将保证给你返还100%赌资! 我们特此通知您, 我们不会因为不明确问题而欺骗用户, 我们希望解决这些问题而获得用户的认可.

1. In the event of any of the following circumstances, all bets will stand:

  • change of schedule or day of match
  • change of venue
  • change from indoor court to outdoor court or vice versa
  • change of surface (either before or during a match)
  • delay in the start of a match will not affect the standing of wagers, nor will a suspension, as long as the play is resumed and the match completed

2. Final results and live betting

  • If the full statutory number of sets hasn’t been completed, all bets will be canceled
  • If a match is not completed because of a player retirement or disqualification, all bets will be canceled

1.Final results and live betting

  • All match markets are based on the result at the end of the regular time. This includes any added injury or stoppage time but does not include extra time, time allocated for a penalty shootout or a golden goal.
  • All bets on a match abandoned before the completion of the regular time will be canceled unless the match is rearranged and played on the same date (local time) or stated otherwise in the rules, except for bets on any markets that have been unconditionally determined.

General rule

If an event is suspended or postponed then bets remain valid provided that the event is completed at the same venue within 24 hours. If the event takes place at a different venue then bets will be canceled and stakes returned.

NHL

  • NHL bets (pre-match and live betting) include overtime and penalty shootouts unless specifically stated otherwise. If a game is decided by a penalty shootout, one goal will be added to the winning team’s score and the game total
  • A game must be completed in full for bets to stand, unless settlement of bets is already determined.

All Competitions (Excluding NHL)

  • All pre-match bets will be settled based on the score at the end of regulation time, excluding overtime if played, unless otherwise stated.
  • A game must be completed in full for bets to stand, unless settlement of bets is already determined.

下注问题

你的赌资将会返还到你的账户中.
当然, 但是一个账号只有一次机会. 如果你仍然想这么做, 请使用右下角聊天功能联系我们的在线支持, 告诉我们需要 取消下注的队伍. 然后, 你只能给另一只队伍下注.
组合下注是将不同比赛的连在一起下注的功能, 又名串子. 这样做的好处是, 通过不同赌注的赔率相乘, 来获得更大的回报. 然而, 请记住所下的赌注都必须获胜, 平局或者被取消.
所下的赌注都必须获胜, 平局或者被取消.
我们将不算入该场比赛. 你的赌注仍然有效, 但是总赔率中将减少掉平局或者被取消的比赛的赔率.

If you have placed standard bet then you will get your money back on your Fanobet account. Special bets are going to be drafted normally.

Exception:
Fanobet.com may offer a so called three-way line with the draw as the third betting option. In these cases, when the outcome is a draw, only those bettors who wagered on the draw will be paid as winners; those who wagered on either team or contestant to win will lose their stake.

存入饰品 & 提出饰品

我们接受 CS:GO 和 Dota2 饰品.
现在统一为 1$.

组合下注

这样的情况下, 我们将取消/弃权/平局情况的赔率改为1. 并从总赌注中去掉.

你最终的结算将为这样:

这种情况下, 你的总赌注均视为失败.

你最终的结算将为这样:

你最终的结算将为这样:

Basketball

Predict the team that will win the match. Overtime counts.
Predict whether the total points scored in the match, including overtime, will be over or under a specified figure. 
Predict the team that will win the match after the handicap spread has been applied to the actual score. Overtime counts.
Predict whether the total points scored in the match by the away team, including overtime, will be over or under a specified figure
Predict whether the total points scored in the match by the home team, including overtime, will be over or under a specified figure.

Soccer

Market Description

Predict the result of a match from: home win | draw | away win, sometimes denoted on our website/coupons as 1 | X | 2.

Bets are settled on the events that occur in normal time. This includes any injury/stoppage time added on by the match official at the end of normal time. Extra time does not count unless otherwise stated.

Q)     I placed a bet on Man Utd to win on the match result market and they won in extra time.  Is my bet a winner?
A)     No your bet is not a winner as the match result at the end of normal time was a draw.

Market Description

Predict the score in a match.

Bets are settled on the events that occur in normal time. This includes any injury/stoppage time added on by the match official at the end of normal time. Extra time does not count unless otherwise stated.

Predict whether the number of goals scored in a match will be over/under the number specified. If the market is under/over 2.5 goals, under means 0, 1 or 2 goals and over means 3 goals or more.

Bets are settled on the events that occur in normal time. This includes any injury/stoppage time added on by the match official at the end of normal time. Extra time does not count unless otherwise stated.

Hockey

If an event is suspended or postponed then bets remain valid provided that the event is completed at the same venue within 24 hours. If the event takes place at a different venue then bets will be canceled and stakes returned.

NHL

  • NHL bets (pre-match and live betting) include overtime and penalty shootouts unless specifically stated otherwise. If a game is decided by a penalty shootout, one goal will be added to the winning team’s score and the game total
  • A game must be completed in full for bets to stand, unless settlement of bets is already determined.

All Competitions (Excluding NHL)

  • All pre-match bets will be settled based on the score at the end of regulation time, excluding overtime if played, unless otherwise stated.
  • A game must be completed in full for bets to stand, unless settlement of bets is already determined.
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