Responsible Gaming

Do you play too much?

Gaming can be both entertaining and profitable. But you can't always win. Losing is a part of the game and you have to be prepared for it. Therefore you should play responsibly, and not risk money that you can't afford to lose. Gaming can also be addictive and make you lose perspective of time and money.

We at FanoBet want all your gaming experiences to be as positive as possible, even if you lose. Therefore we work hard to help you control your own gaming.

We help you set the limits!

We want to give you the opportunity to set your own gaming limits, budgets, and boundaries. All you need to do is contact support at [email protected] with your own limits and we will enable them for you.

We recommend that you keep the following in mind when using our site at all times:
  • Play in moderation and keep in mind that this is a form of leisure and not a way of making a living.
  • Only play when you have the money to play and do not borrow money for gaming or gambling purposes.
  • Set yourself a budget and keep track of the amounts spent. Do not exceed your imposed budgets.

Self Exclusion:

On request, we will close any account for a minimum period of 6 months during which time it will not be possible for the account to be re-opened for any reason. You can close your account under our responsible gaming self-exclusion policy at anytime by contacting our Customer Support team by emailing [email protected] with the username or registered email details of the account you wish to close.

Upon expiry of the self-exclusion period you may request to re-open a closed account by contacting our Customer Support team by emailing [email protected] with the details of the account you wish to re-open. All requests to re-open a closed account will be reviewed by the Operator.

Accounts closed as part of our self-exclusion policy cannot be re-opened for any reason until the self-exclusion time period has expired. If you have requested us to close your account indefinitively your account cannot be opened for any reason whatsoever. We will use all reasonable endeavours to ensure compliance with our responsible gaming self-exclusion policy.

However, you accept that we have no responsibility or liability whatsoever if you continue to deposit and wager using additional not previously disclosed accounts or if you open up a new account with substantially the same personal registration information, albeit inputted into the registration form in a different way. Upon self-exclusion all future wagers, Bonus funds and entries in any promotions will be forfeited. We will not be able to reinstate these if the account is reopened after the self-exclusion period. All remaining balances less any active bonuses will be transferred to your credit card, transferred to your bank account or any available payment method at FanoBet’s discretion.

Do you need to cool off?

We can also help you take a cooling off period (7 days) or block the service for six months. If you think you may have a problem we can give you advice on where to turn for professional help.

Are you worried about your children?

Are you worried about your children having access to this site? If you as an adult share your computer with under-aged persons, always make sure that access to usernames, passwords, and banking-details is prevented. There is also software you can use for this purpose. Two examples are: NetNanny and Cyber Patrol. If you need additional help you can always e-mail us at [email protected].


It is illegal for anyone under the age of 18 to open an account and/or to gamble with FanoBet. The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received.

Are you worried about your friends?

Are you worried that a close friend or relative might have a gambling problem? Please contact our support department. They can help set both you and the person you are worried about on the right track.

Professional help and links

Please feel free to contact our Support Department at [email protected] if you feel that you are gambling too much.

We can also recommend you to get in touch with several professional independent gambling organizations like GamCare or Gamblers Anonymous.

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